Customers who may be asked for proof of address
- Individuals with government ID from a controlled/prohibited region while claiming residence elsewhere, or conflicting location signals
- Businesses with conflicting location signals (for example, operating in a low‑risk region but registered in a high‑risk region, or control person residing in a high‑risk region)
- As needed, when requested for additional verification
Document requirements
Businesses
A business proof of address must:- Confirm the current operating address
- Be addressed to the applying entity and issued within the last 90 days
- Be a physical address, not a PO box or virtual address
- Bank statement
- Utility bill
- Government‑issued letter
- Office lease agreement (must be current; can be older than 90 days)
Individuals
An individual proof of address must:- Confirm the current residential address
- Be addressed to the individual and issued within the last 90 days
- Be a physical address, not a PO box or virtual address
- Bank statement
- Utility bill
- Government‑issued letter
- Government‑issued ID (issued in the last 90 days)
- Residential lease agreement (must be current; can be older than 90 days)