Know Your Customer (KYC) is required to unlock banking features. Bridge handles verification for Karma.

Why it matters

  • Required by regulation to enable banking features
  • Prevents fraud and keeps the platform safe

What KYC unlocks

  • Generate IBANs and US routing/account numbers
  • Link bank accounts for withdrawals
  • Higher limits and future card access

What you’ll need

  • One government ID (passport, driver’s license, national ID, or residence permit)
  • Recent proof of address (bank statement, utility bill, tax document, or lease; within 3 months)

How to complete

  1. Open Verification in the app and start KYC
  2. Enter your legal details
  3. Upload your ID and complete a selfie check
  4. Upload proof of address if requested
  5. Submit and wait for approval

Timing

  • Most reviews complete quickly. If there’s no decision after 48 business hours, contact support.

Common issues

  • Blurry or cropped documents → retake with good lighting and include all corners
  • Expired/wrong document type → use a valid accepted ID
  • Name/address mismatches → match exactly what is on your documents

After you’re approved

  • Create an IBAN or US routing/account number
  • Link a bank account for withdrawals

Privacy

  • We never ask for passwords or private keys
  • Documents are handled by Bridge and transmitted securely

Need help?

  • Check the FAQ in the app/docs
  • Contact support via Telegram